Privacy Policy

Effective Date: 7/1/2026

Last Updated: July 26, 2026

This Privacy Policy explains how The Organizational Truth Gap™ collects, uses, stores, and protects information when you visit theorganizationaltruthgap.com, submit a contact form, request information, schedule a consultation, or interact with our website.

By using this website, you agree to the terms of this Privacy Policy.

1. Business Information

Business Name: The Organizational Truth Gap™

Website: theorganizationaltruthgap.com

Business Address: [Insert Business Address]

Country: United States of America

State/Province: Florida

Contact Email: [email protected]

2. Information We Collect

We may collect information that you voluntarily provide through the website, including:

Name
Email address
Phone number
Job title
Organization name
Organization type
Message or inquiry details
Preferred engagement type
Scheduling information
Any other information you choose to submit through a form or email

We may also collect certain technical information automatically when you visit the website, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring website
General location information
Cookie and analytics data

3. Sensitive Information

Please do not submit protected health information, patient information, confidential business records, transaction materials, board materials, or other sensitive information through the general website contact form.

If sensitive information is needed for an advisory or diagnostic engagement, it should only be shared through an approved secure process agreed upon in writing.

4. How We Use Your Information

We may use the information we collect to:

Respond to inquiries
Schedule calls or private briefings
Evaluate whether our services are a good fit
Provide information about The Organizational Truth Gap™
Send requested materials or updates
Improve the website and user experience
Understand website traffic and visitor behavior
Maintain business records
Comply with applicable legal obligations
Protect the security and integrity of the website

We do not use personal information for purposes that are unrelated to the reason it was collected unless permitted by applicable law or with your consent.

5. Cookies and Tracking Technologies

This website may use cookies or similar technologies to improve functionality, analyze traffic, and understand how visitors use the site.

Cookies may be used for:

Website functionality
Analytics
Performance tracking
User experience improvement
Security

Cookies Used: to be confirmed

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Analytics Tools

We may use analytics tools to understand website performance and visitor behavior.

Analytics Tools Used: none currently

These tools may collect information such as pages visited, time on site, browser type, device type, and general location data.

7. Payment Processing

If payments are accepted through this website or a third-party payment platform, payment information may be processed by a third-party payment provider.

Payment Processor:

We do not store full credit card or payment card information on our website unless expressly stated.

8. Email Marketing

If you subscribe to updates, newsletters, articles, or downloadable resources, we may use your email address to send relevant communications.

Email Marketing Platform: Not Applicable

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

9. Third-Party Services

We may use third-party services to operate the website, manage scheduling, process forms, analyze website traffic, host content, send emails, or support business operations.

Third-party services may include:

Website hosting providers
Scheduling tools
Email marketing platforms
Analytics tools
Payment processors
CRM systems
Form submission tools
Security tools

Third-Party Services Used: N/A

These third parties may collect or process information according to their own privacy policies.

10. How We Share Information

We do not sell personal information.

We may share information with trusted service providers who help us operate the website, respond to inquiries, provide services, process payments, analyze website activity, or manage communications.

We may also disclose information if required to:

Comply with applicable law
Respond to legal requests
Protect our rights or property
Prevent fraud or security issues
Enforce website terms or agreements

11. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

The nature of the inquiry
Business recordkeeping needs
Legal or contractual obligations
Security requirements
Ongoing client or prospect relationships

Data Retention Period: 30 days

12. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure. You should avoid submitting highly sensitive or confidential information through general website forms.

13. International Visitors

This website may be accessed by visitors from different countries. If you provide information through the website, your information may be processed in the country where the business, website host, service providers, or technology platforms operate.

Primary Business Location: United States of America

By using the website, you understand that your information may be transferred, stored, or processed outside your country of residence, subject to applicable law.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Object to certain uses of your information
Request restriction of processing
Withdraw consent where consent is the basis for processing
Opt out of certain marketing communications
Request a copy of your information

To exercise any applicable privacy rights, contact us at:

[email protected]

We may need to verify your identity before responding to certain requests.

15. Children’s Privacy

This website is not intended for children under the age of 16.. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through this website, please contact us at [email protected] so we can take appropriate action.

16. Links to Other Websites

This website may contain links to third-party websites, platforms, or resources.

We are not responsible for the privacy practices, content, or policies of third-party websites. You should review the privacy policies of any third-party sites you visit.

17. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

When updates are made, the “Last Updated” date at the top of this page will be revised. Continued use of the website after updates are posted means you accept the revised Privacy Policy.

18. Contact Us

For questions about this Privacy Policy or how your information is handled, contact:

The Organizational Truth Gap

Email: [email protected]

Address: [Insert Business Address]

Website: theorganizationaltruthgap.com

Helping healthcare boards, CEOs, and investors close the gap between leadership perception and operational reality so every critical decision is grounded in organizational truth.